Frequently Asked Questions.
How to book your session?
- Complete payment through Shopify,
- Instantly get a confirmation email with your private booking link
- Pick your time
- We send you the Zoom link + reminder
Why choose us over free Youtube videos?
Free videos can be helpful, but they’re one-size-fits-all. We’ve all watched a YouTube video that promised answers, but left us with more questions and more confusion. At Durling & Smith, we meet you exactly where you are and tailor our service to you. Fire questions at us in real-time-we answer. We don't move forward till you understand.
Is this financial advice?
No. We provide education only. We will never tell you what to buy, sell or hold.
Will this make me rich?
No. This is not a get-rich-quick scheme, and we make that clear in our lessons. Our goal is to educate beginners so they can understand the basics, manage risk responsibly, and navigate the crypto market with confidence. We provide education—not financial advice or profit guarantees.
What is your return policy?
Check our terms and conditions.
How can I reach customer service?
You can reach us via email or through our contact form. We typically respond within 24 hours.